Planning a dental trip

Ask for this before you send any records, and expect it in writing rather than over the phone. We give the registered clinic name, its street address in Bucharest and the company registration details on request, so you can check them independently before anything is booked.

You are told the name of the clinician who will carry out your treatment before you book, not on the day you arrive. Every dentist practising in Romania is registered with the Colegiul Medicilor Dentisti din Romania, the national college of dentists, and we give you the details needed to check that register yourself.

Treat every date as provisional until your written plan is agreed and the appointments are booked, and avoid non-refundable travel before that point. If the examination on arrival shows something the photographs could not, you receive a revised written quote and nothing goes ahead until you have approved it.

Consultations, your written plan and your records are in English. Ask about step-free access and about an out-of-hours contact number for the days you are in the city, and have both confirmed in writing alongside your appointment dates.

Prices are quoted in pounds and charged in Romanian lei at the rate on the day of payment. Payment is made to the clinic by card or in cash, and cash is taken in lei. It is paid in stages as the work is done, with nothing due before you have been examined. Ask for the deposit and cancellation terms in writing with your quote.

You leave with your records, the materials used and the written warranty. Follow-up questions, photographs and progress checks are handled remotely by video call. Anything needing an adjustment, a refit or a hand in the mouth needs a visit. Ask for the warranty terms in writing before you commit, including who bears travel costs for any remedial work.