Cookie Policy | Dental Clinic Abroad

This Cookie Policy explains the cookies and similar technologies used on Dental Clinic Abroad, why they are used and how you can control them.

Last updated: 2 September 2026

This policy should be read with our Privacy notice, which explains how we use personal information.

1. What cookies are

Cookies are small text files stored by your browser. Similar technologies include scripts, tags and browser storage. They can support security, remember your choices or help us understand how the website is used.

2. The categories we use

Essential

These technologies protect the website and remember your cookie choices. They may operate without optional consent because the site needs them to provide security and the consent controls you request.

Statistics

Google Analytics, PostHog and Microsoft Clarity help us understand general website use. They remain off until you accept Statistics. PostHog standard analytics is memory-only; separate internal journey consent enables the 30-day identifier described below. Session recording is disabled. PostHog is privacy-limited and receives only broad, allowlisted page-view, contact-action and server-confirmed general-enquiry events. A WhatsApp selection is recorded separately with the exact event name whatsapp_click and no custom fields. Clarity is set to Strict masking in the Microsoft project, and the website also explicitly masks page content and every form field.

Marketing

Meta Pixel and Microsoft Advertising UET remain off until you accept Marketing. They receive only a broad page-view, general contact-action or server-confirmed general-enquiry event. A WhatsApp selection uses Meta’s custom whatsapp_click event and UET’s exact whatsapp_click event, without custom fields. We do not send form values, message text, photographs, X-rays, treatment details, condition names or other health information. No separate Google Ads tag is enabled on this website.

3. Cookies currently used

Cookie or storage	Provider and purpose	Duration
`hcdn`	Hostinger. A security cookie that may be set when the hosting network checks that a browser request is legitimate.	Browser session
`cmplz_banner-status` `cmplz_policy_id` `cmplz_functional` `cmplz_preferences` `cmplz_statistics` `cmplz_marketing` `cmplz_consented_services`	Dental Clinic Abroad, using the Complianz consent tool. These cookies record whether the banner was dismissed, the policy version and the categories or services you allowed or denied.	1 year
`_ga`	Google Analytics. Distinguishes visitors so that website statistics can be produced after Statistics consent.	Up to 2 years; some browsers limit this sooner
`_ga_2FG7QNCXYV`	Google Analytics. Maintains session state for website statistics after Statistics consent.	Up to 2 years; some browsers limit this sooner
Page memory only	PostHog. Records limited page-view and general contact-action events after Statistics consent. Persistent cookies, local storage, session recording, heatmaps and automatic interaction capture are disabled in this site’s configuration.	Ends when the page is closed or reloaded
`_clck` `_clsk`	Microsoft Clarity. May associate page views into a pseudonymous session after Statistics consent. The project uses Strict masking and this site explicitly masks page content and form fields.	Provider-controlled; browser settings may shorten or block storage
`CLID` `ANONCHK` `MR` `MUID` `SM`	Microsoft-controlled cookies that Clarity may use after Statistics consent for pseudonymous analytics, session continuity and service operation. Clarity receives analytics storage permission only; advertising storage remains denied.	Provider-controlled and variable
`_fbp` `_fbc`	Meta Pixel. May distinguish a browser or preserve Meta ad-click information after Marketing consent so broad page-view and contact-action events can be reported.	Up to 90 days; may be shorter under browser controls
`_uetsid` `_uetvid` `_uetmsclkid`	Microsoft Advertising UET. May distinguish a session or browser and preserve Microsoft ad-click information after Marketing consent.	`_uetsid`: up to 1 day; `_uetvid`: up to 13 months; `_uetmsclkid`: up to 90 days
`MUID` `MR` `MSPTC`	Microsoft-controlled cookies that UET may use for a pseudonymous browser identifier, fraud prevention and advertising measurement after Marketing consent.	Provider-controlled; generally up to 13 months, with some shorter-lived cookies

Not every item in the table will be present on every visit. The security cookie appears only when a hosting check runs. Google Analytics, PostHog and Microsoft Clarity operate only after Statistics consent. Meta and Microsoft Advertising operate only after Marketing consent. Browser restrictions, provider settings and your previous visits may change which cookies appear.

4. Google Analytics

We use Google Analytics measurement ID G-2FG7QNCXYV to understand general website use. Google may receive information such as page interactions, approximate location, and browser or device details when Statistics consent is active. We do not use Google Analytics to assess treatment enquiries, and you should not send dental photographs, X-rays or other health information through analytics features.

Read Google’s information about Google Analytics cookies and Google’s privacy practices.

5. PostHog

PostHog operates only after Statistics consent. It may receive technical information such as your IP address and browser or device details. Standard analytics uses page memory. The separately selected internal-analysis option uses the 30-day local identifier described below. Automatic capture, session recording, heatmaps, surveys, experiments, person profiles and performance capture are disabled. A page view can contain an allowlisted page group, a contact action can contain a broad interaction type, and the exact whatsapp_click and server-confirmed generate_lead events contain no custom fields. Read PostHog’s privacy information.

6. Microsoft Clarity

Microsoft Clarity operates only after Statistics consent. It may receive page-layout, device, performance and interaction information to help us find usability problems. The Microsoft project is set to Strict masking. The site also marks the document, body, current form fields and later-added form fields for masking, so message text, contact details and visible page text are not uploaded as readable content. We pass analytics storage as granted and advertising storage as denied through Clarity’s current consent API. Microsoft states that standard playback data is retained for 30 days, while certain aggregate, labelled or favourited data may be kept for up to 9 months. Read Microsoft’s information about Clarity masking, Clarity cookies and Microsoft privacy.

7. Meta Pixel and Microsoft Advertising

Meta Pixel and Microsoft Advertising UET operate only after Marketing consent. They may receive technical information such as your IP address, browser information and a pseudonymous identifier together with a broad page-view, general contact-action or server-confirmed general-enquiry event. A WhatsApp selection is sent as Meta whatsapp_click and UET whatsapp_click. This website does not send the phone number, link destination, prefilled message, enquiry reference, message text, exact treatment interests, health information or form values to either provider.

Read the Meta Privacy Policy, Microsoft’s UET information and the Microsoft Privacy Statement.

8. Manage your choices

You can accept, deny or change optional categories using the button below. You can also reopen the same controls at any time using Manage consent at the bottom of the website. Withdrawing Statistics or Marketing consent stops the corresponding provider events and clears matching first-party cookies or storage where the browser permits. You can also clear provider-controlled cookies through your browser settings.

Manage cookie choices

9. Browser controls

You can also delete or block cookies through your browser settings. Blocking all cookies may prevent the site from remembering your choices, so the consent banner may appear again.

10. External websites

If you follow a link to another website or service, including WhatsApp or Google, that service may use its own cookies. Its policy applies after you leave this website.

11. Changes and contact

We will update this policy when the website’s technologies, purposes or providers change. For questions about cookies or personal information, email contact@dentalclinicabroad.co.uk.

Optional PostHog internal analysis

Updated 15 September 2026. Statistics consent alone does not enable this option. If you separately select internal journey analysis and save your choice, we use a random browser identifier on this website to count repeat activity, broad interactions and a form start followed by an observed successful submission within 24 hours. This is internal website analysis, not advertising targeting or evidence of a booking. Refusing it does not affect your enquiry.

The local-storage entries seo_control_ph_journey_choice_v1 and seo_control_ph_journey_id_v1 expire 30 days after your explicit choice. Normal visits do not extend them. Each website has its own identifier; we do not match you across our websites or devices. Linked events use only broad home, contact, legal or other-content categories and fixed interaction/form labels, without names, contact details, exact URLs, treatment choices, message contents or files. PostHog EU Cloud processes these events in Frankfurt. Replay, automatic capture, person profiles and advertising exports are disabled.

We analyse a rolling period of up to 12 months. Browser expiry or withdrawal stops future linkage and clears the local identifier; it does not delete earlier server events. PostHog documents one year of event storage on Free plans and seven years on paid plans, with deletion enforcement rolling out separately. Our project settings do not expose their event-retention or enforcement values, so we cannot promise automatic deletion at one year. See PostHog event retention.

To withdraw, reopen Cookie settings or Manage cookies, untick internal journey analysis and save; rejecting Statistics also withdraws it. To request access or deletion, use the privacy contact shown in this policy and mention PostHog internal analysis. We will assess the request and coordinate with PostHog where needed; we may be unable to locate anonymous events once their random browser identifier is no longer available. Withdrawal is not a completed server-erasure request. Do not send dental records or other health information for an analytics request.

ChatGPT Ads conversion measurement

Updated 7 September 2026. With your Marketing consent, this website can send OpenAI the fact that a WhatsApp or email button was clicked. A click does not mean a message was sent or an enquiry was received. Measurement is separate from the information you choose to send us.

Our server sends only the generic click-event name, a random event identifier, the event time, this website’s home address and, when available after consent, the OpenAI ad-click reference. We do not send form contents, names, email addresses, phone numbers, uploaded files, health information, treatment-page addresses, page titles, referrers or your browser IP address or user agent. The OpenAI browser SDK and automatic customer-data matching are not used. Each event is opted out of future user-level personalisation.

If an OpenAI ad-click reference is available after consent, the first-party pfa_cg_oppref cookie can retain it for up to 30 days for attribution. It is removed when Marketing consent is withdrawn. We retain aggregate delivery counters and the latest delivery time/status, plus short-lived local duplicate-prevention and abuse-control records; no enquiry or customer record is attached. OpenAI processes received conversion events under its applicable privacy terms, including any international processing described there.

Use the website’s cookie controls to decline or withdraw Marketing consent. The website, email, WhatsApp links and enquiry form still work. No pre-consent clicks are replayed. See OpenAI’s privacy policy for its data handling and rights information.